Process mining sits at the intersection of data science and business process management, offering systematic ways to derive process insights from the digital footprints of organisational activities.

Business Process Management (BPM) is the disciplined practice of designing, executing, monitoring and continuously improving the end-to-end workflows that underpin organisational objectives. It ...

In any management job, and in many non-management jobs, it is critical to achieve a good balance between process administration and process management. Process administration is attending to the ...

In a recent article, I took a critical look at the burgeoning robotic process automation (RPA) market – and found that in many cases, vendor promises were well ahead of functionality for this ...

Business process management (BPM) is the practice of discovering and controlling an organization’s processes to align them with business goals as the business evolves. The goal of BPM is to help your ...

During sustainable business process improvement, problems and opportunities are eliminated while an accumulation of new ones is found consistently. In business processes management (BPM), a company ...

Chatbots, content synthesis, and software development support are areas where gen AI projects are not just underway, but driving further uses. The most encouraging benefit, however, is its ability to ...